I did buy a few years ago a Samsung DVD Writer. It arrived with Nero package of some different software's of Nero like: Nero Express 6, Nero Showtime and more. After upgrading my computer to Windows 7 it doesn't work anymore and asks me to look for help from your company. I need it to function as before with my old Windows system. On the disk I have this number: ( BG68-01178A REV.00). While installing it, it says that my serial number is: 1A20-820N-0132-2540-5706-0121. Can you send me the correct update for working with it with my new Windows 7?
S
Answer by
Sean Hill
The version 6 of the Nero Express is not compatible with Windows 7. There is no way to install it. I don't think that serial number will work on newer versions of the Nero product. However, I recommend checking the official support from Nero to get information about this issue. You will likely have to buy a new version of the software to use it on Windows 7.
How can I get my Nero Express 6.3.1.18 to work in Windows 7? Microsoft says there is an unknown incompatibility. How can I make them compatible?
J
Answer by
Julia Bocchetta
You can't just make them "compatible" because the developer needs to implement and develop its application for Windows 7 environment, but if you have a Windows 7 OS then you could install XP MODE which allows you to run application as if they were in a Windows XP OS. After you've installed the package, run the application virtualized in Windows XP and it will work.
I did buy a few years ago a Samsung DVD Writer. It arrived with Nero package of some different software's of Nero like: Nero Express 6, Nero Showtime and more.
After upgrading my computer to Windows 7 it doesn't work anymore and asks me to look for help from your company. I need it to function as before with my old Windows system.
On the disk I have this number: ( BG68-01178A REV.00). While installing it, it says that my serial number is: 1A20-820N-0132-2540-5706-0121. Can you send me the correct update for working with it with my new Windows 7?
The version 6 of the Nero Express is not compatible with Windows 7. There is no way to install it. I don't think that serial number will work on newer versions of the Nero product. However, I recommend checking the official support from Nero to get information about this issue. You will likely have to buy a new version of the software to use it on Windows 7.
How can I get my Nero Express 6.3.1.18 to work in Windows 7? Microsoft says there is an unknown incompatibility. How can I make them compatible?
You can't just make them "compatible" because the developer needs to implement and develop its application for Windows 7 environment, but if you have a Windows 7 OS then you could install XP MODE which allows you to run application as if they were in a Windows XP OS. After you've installed the package, run the application virtualized in Windows XP and it will work.